Academic Portfolio

Britton R. Leggett, Ph.D.

Assistant Professor of Marketing

McNeese State University  ·  College of Business

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Britton R. Leggett
Britton R. Leggett, Ph.D.
Assistant Professor of Marketing
McNeese State University
4Publications
5Research Areas

Marketing Scholar & Educator

Dr. Britton R. Leggett is an Assistant Professor of Marketing in the College of Business at McNeese State University. His teaching and research sit at the intersection of AI, digital marketing, and consumer behavior, with a particular interest in how tools such as ChatGPT, avatars, and algorithms are reshaping the customer journey and the student learning experience.

He holds a Ph.D. in Business Administration (Marketing) from the University of South Alabama, and his work on digital marketing, analytics, and sales education has appeared in journals such as the Journal of Marketing Theory and Practice, the Journal of Marketing Education, and the Journal of Marketing Analytics.

In the classroom, Dr. Leggett treats AI as both content and collaborator, having students prompt large language models to build synthetic datasets, generate marketing insights, and compare human versus machine feedback on their work. He also leads AI-enhanced experiential projects in personal selling and marketing research, and regularly speaks to academic, business, and community audiences about how AI is reshaping education and work.

AI in Marketing Marketing Education Social Media & Influencers Sales Ethics Sports Marketing Consumer Trust & Safety

Research Interests

Investigating the intersection of technology, consumer behavior, and modern marketing strategy.

AI in Marketing

AI in Marketing

How AI tools such as ChatGPT and algorithmic systems reshape the customer journey, firm strategy, and human value within organizations.

Marketing Education

Marketing Education

Curriculum innovation for the digital age, including AI-generated synthetic data for experiential learning and the evolving research agenda around digital marketing pedagogy.

Social Media & Influencers

Social Media & Influencers

How social media influencers shape the customer journey, and how consumer-based relationships drive parasocial attachment and online impulse buying.

Sports Marketing & Brand Equity

Sports Marketing & Brand Equity

Brand equity and ticket demand in professional sports, including how franchises maintain fan loyalty amid declining in-person attendance.

Sales Ethics & Consumer Trust

Sales Ethics & Consumer Trust

Ethical dynamics in sales subcultures, AI anxiety and trust in online proctoring, and sentiment analysis of online predatory behavior toward consumers.

Selected Publications

Peer-reviewed research, conference proceedings, and academic contributions.

2026
Displacement Value Theory: A Conceptual Framework for Marketing Higher Education in the Age of AI
O’Connor, K.W. & Leggett, B.R.
Marketing Education Review
Journal Article
2025
Do Gritty Salespersons Mitigate Relationship Damage in Unethical Sales Subcultures?
Merkle, A.C., Zmich, L.J., Leggett, B.R., & Hair, J.F.
Journal of Marketing Theory and Practice, 1–18
Journal Article
2024
The First 25 Years of Digital Marketing Education Research: A Thematic Exploration and an Agenda for Future Inquiry
Parker, J.M., James, K.W., Leggett, B.R., & Al-Shammari, M.
Journal of Marketing Education, 46(3), 240–257 — James Madison University Research First Place Award
Journal Article
2020
Exploring the Components of Brand Equity Amid Declining Ticket Sales in Major League Baseball
Merkle, A.C., Hessick, C., Leggett, B.R., Goehrig, L., & O’Connor, K.
Journal of Marketing Analytics, 8(3), 149–164
Journal Article

Courses Taught

Marketing and business courses taught across five universities over the course of an academic career.

McNeese State University Campus
McNeese State University
McNeese State University
2025 – PRESENT
AI for Business Applications Personal Selling Consumer Behavior Marketing Principles Retail Management Marketing Research Marketing Analytics
University of Mississippi
University of Mississippi
2024 – PRESENT
Intro to Operations and Supply Chain Management
University of Arkansas at Monticello
University of Arkansas at Monticello
2022 – 2024
Consumer Behavior Channels of Distribution Marketing Communications Marketing Management Marketing Research Principles of Marketing Selling & Sales Administration Social Media Marketing Sports Marketing
University of South Alabama
University of South Alabama
2020 – 2022
Business Analytics I & II Consumer Behavior
University of Louisiana at Monroe logo
University of Louisiana at Monroe
2019 – 2020
Principles of Marketing Services Marketing

Download Full Curriculum Vitae

Academic history, complete publication list, conference presentations, and service record.

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Get in Touch

Interested in research collaboration, speaking, or have a question? Reach out.

Contact Information

Email
bleggett1@mcneese.edu
Location
McNeese State University
Lake Charles, LA

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