Assistant Professor of Marketing
McNeese State University · College of Business
Dr. Britton R. Leggett is an Assistant Professor of Marketing in the College of Business at McNeese State University. His teaching and research sit at the intersection of AI, digital marketing, and consumer behavior, with a particular interest in how tools such as ChatGPT, avatars, and algorithms are reshaping the customer journey and the student learning experience.
He holds a Ph.D. in Business Administration (Marketing) from the University of South Alabama, and his work on digital marketing, analytics, and sales education has appeared in journals such as the Journal of Marketing Theory and Practice, the Journal of Marketing Education, and the Journal of Marketing Analytics.
In the classroom, Dr. Leggett treats AI as both content and collaborator, having students prompt large language models to build synthetic datasets, generate marketing insights, and compare human versus machine feedback on their work. He also leads AI-enhanced experiential projects in personal selling and marketing research, and regularly speaks to academic, business, and community audiences about how AI is reshaping education and work.
Investigating the intersection of technology, consumer behavior, and modern marketing strategy.
How AI tools such as ChatGPT and algorithmic systems reshape the customer journey, firm strategy, and human value within organizations.
Curriculum innovation for the digital age, including AI-generated synthetic data for experiential learning and the evolving research agenda around digital marketing pedagogy.
How social media influencers shape the customer journey, and how consumer-based relationships drive parasocial attachment and online impulse buying.
Brand equity and ticket demand in professional sports, including how franchises maintain fan loyalty amid declining in-person attendance.
Ethical dynamics in sales subcultures, AI anxiety and trust in online proctoring, and sentiment analysis of online predatory behavior toward consumers.
Peer-reviewed research, conference proceedings, and academic contributions.
Marketing and business courses taught across five universities over the course of an academic career.
Academic history, complete publication list, conference presentations, and service record.
Interested in research collaboration, speaking, or have a question? Reach out.